Certified Apartment Portfolio Supervisor (CAPS) (Bulk)

Invest in your team and buy in bulk! NAA Members will receive the member discount in addition to the below bulk discounts. Please note, that once the purchase is complete you will receive an email with your attached course codes within 2 business days.  The email will be sent to the email address used at purchase.

Note: This course is CAPS Version 1 (V1). CAPS Version 2 (V2) is now available for in-person training only. CAPS V2 on Visto will be available in 2025.

Earning your Certified Apartment Portfolio Supervisor (CAPS) credential takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

You'll learn about:

• Recruiting high-performing employees
• Employee performance, engagement, and retention
• Minimizing conflict through stakeholder communications
• Ethical behavior and conflicts of interest
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Due diligence process
• Property takeover process
• Capital improvement plans
• Managing risk through inspections, follow-up procedures, and incident reporting compliance
• Minimizing legal risk and liability
• Regulatory agency oversight of assisted housing
• Analyzing property performance data to inform action
• Management agreements
• Evaluating and reporting property performance using key performance indicators

The CAPS Online course includes the following modules, which can each be purchased individually:

• Client Services and Stakeholder Relations
• Investment Management
• Improving Asset Performance
• Asset Evaluation and Preservation
• Talent Development
• Contemporary Issues in Multifamily Housing

To obtain the CAPS credential, candidates must complete the following:

• Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing
• Successful completion of all CAPS course work (totaling 40 hours)
• Meet all examination standards within 6 months of declaring candidacy