This course details a day in the life of a maintenance technician to highlight the many soft skills required for success on the job. Customer service, teamwork, time & project management, financial issues, documentation & paperwork, safety & compliance are taught from the maintenance technician's perspective.
NOTE: This course is a component of the Certificate for Apartment Maintenance Technicians (CAMT) program which also includes 80 hours of hands-on maintenance skills training. If you are interested in earning CAMT certificate, click here to Find a CAMT Course.
If you have already enrolled in CAMT hands-on training, do not purchase this course. Your CAMT course registration fee includes access to this course. Your course provider will provide instructions to access online Soft Skills training.
NAA members receive discounts on NAAEI courses and credentials. Already an NAA member?