Quick Start: Telephone Techniques

Course Details

  • Course Type: Course
  • Course Length: 15 minutes
  • Course Provider: Grace Hill
  • CECs: 0

Quick Start: Telephone Techniques

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Course Description

It's a fact of multifamily life that you’ll spend a lot of your day communicating by phone. In this course, you’ll learn how to:

  • Properly and professionally answer telephone calls
  • Build rapport and identify the caller’s needs

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