Five Ways to Increase Resident Retention

Course Details

  • Course Type: Webinar
  • Course Length: 1 hour
  • Course Provider: NAAEI
  • CECs: 0

Five Ways to Increase Resident Retention

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Course Description

The pandemic shined a light on many challenges already faced in the rental housing industry. Property management companies acknowledged that their biggest challenge was facilitating quick communication and prompt responses back in 2019, but the pandemic brought about new health and safety risks, shutdowns, and dwindling resident retention rates. Presenter Ann Pickren, Chief Customer Officer for OnSolve Communication Platform, will offer ideas and information to property management companies that increase resident retention, conserve revenue and remain competitive no matter what tomorrow's challenges may bring. You'll learn: -The importance of communication technology -5 key ways to use technology to improve resident retention -How risk intelligence enhances your communication strategy
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