Many people make the mistake of thinking that Fair Housing only pertains to leasing and management personnel. This is not true. Every team member who interacts with residents or prospective residents must be knowledgeable about Fair Housing laws.
In this course you will:
Learn the definition of the seven protected classes under the Federal Fair Housing laws
Discover the specific forms of discrimination prohibited by the laws
Manage service requests fairly and consistently to avoid discrimination complaints
Discover what types of accommodations and modifications must be made to allow a handicapped person to fully enjoy their rental home
Apply the Federal Fair Housing laws to the everyday responsibilities performed by maintenance associates
Demonstrate your compliance with Federal Fair Housing laws through consistent, systematic recordkeeping
NAA members receive discounts on NAAEI courses and credentials. Already an NAA member?