Emotional Support Animals

Course Description

Reasonable accommodation requests for assistance animals–including emotional support animals–creates challenges for many apartment owners. They affect an owner's ability to assess pet deposits and fees and to apply rules and policies to the requesting resident's animal. Additionally, they expose owners to possible fair housing complaints.

This course will address those issues; specifically, what the implementation of federal policies looks like in practice. This course provides scenarios, frequently asked questions and many resources the user can download for easy reference.

Upon successful completion of this course, students will be able to:

• Describe how the Fair Housing Act protects renters with disabilities.
• Identify what is required for reasonable accommodation requests.
• Define an assistance animal.
• Compare and contrast emotional support animals and service animals.
• Explain how federal laws and guidelines govern how apartment management treats assistance animals for renters with disabilities.
• Describe emotional support animal policies to residents.
• Implement emotional support animal policies.
• Reference emotional support animal forms.