Residents depend upon the CAPS and the onsite teams to provide safe, accessible homes in a way that is compliant with the law. To do this, many things have to go smoothly behind the scenes. There are many laws, regulations and standards that lack clarity, are difficult to follow, or are inadequate to accomplish their stated goals. In addition, there are new challenges, like cybersecurity, that can seem intimidating to those without the specialized knowledge to understand them at an expert level.
This module is designed to prepare CAPS to navigate some of the thornier contemporary issues facing multifamily housing providers as they strive to meet the needs of their residents. At the end of this module you will be familiar with the current issues affecting multifamily housing property management.
Note: This is an individual course module for the CAPS credential. See CAPS Online for certification requirements.
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