Issues surrounding assistance animals are some of the more complicated ones to navigate in the property management industry. In this course you will learn how federal laws regarding service and assistance animals apply multifamily properties, strategies for handling accommodation requests related to assistance animals, and what to do when you suspect a medical verification for an assistance animal is not legitimate.
This course also provides direct answers to frequently asked questions such as:
Can a resident have more than one assistance animal?
What if someone is allergic to a resident’s assistance animal?
What can I do if owners of assistance animals break the rules?
Can I charge fees or deposits for assistance animals?
NAA members receive discounts on NAAEI courses and credentials. Already an NAA member?