Performance Management

Course Details

  • Course Type: Course
  • Course Length: 1 hour
  • Course Provider: Grace Hill
  • CECs: 1

Performance Management

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Course Description

Being a supervisor means being held responsible for the behavior, success, and failure of your associates. This course will cover:

  • How to use job descriptions, competencies, and key behaviors to help associates understand their roles and responsibilities
  • How to set clear goals and use them to guide performance
  • Guidelines for providing effective, ongoing feedback to improve job performance
  • How to prepare for and conduct a successful performance review

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