NALP: Effectively Meeting the Needs of Current Residents
NALP Module 6: The role of a Leasing Professional continues even after a prospective resident moves in! In this course, Leasing Professionals learn how to effectively handle maintenance and other issues that residents may encounter, all while continuing to reinforce the community's positive brand. The course also covers lease renewals and how a Leasing Professional affects the resident’s sense of community.
Note: This is an individual course module for the NALP credential. See NALP Online for certification requirements.
NAA members receive discounts on NAAEI courses and credentials. Already an NAA member?