NALP: The Sales Process and Building Relationships
NALP Module 5: Leasing Professionals learn the foundations of relationship selling and the importance of problem-solving throughout the sales process. This course covers a number of key sales skills, within the context of the Leasing Professional's role. Those skills include: learning to listen and respond specifically to the customer, handling objections, and meaningful ways to close the sale. The course closes with a personal assessment of a Leasing Professional's sales readiness.
Note: This is an individual course module for the NALP credential. See NALP Online for certification requirements.
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